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Frequently Asked Questions

How often does the menu change?

At Tana's Kitchen, we change our menu monthly. We do have a few favorites that will come back from time to time, but we give you a variety of new items to try each month.

Do I need to empty my freezer?

It is always a good idea to make some space in your freezer before you come to Tana's Kitchen. We do provide a variety of freezer bags and disposable pans that should fit in a standard freezer with no problem and still leave room for ice cream and your other frozen foods.

Can I share my order with a friend?

Yes, you can share an order with a friend. Keep in mind, a delivery order will be made to only one location.

Can I split my meals?

Yes, most of our full-size entrées serve 4 to 6 people. If you have a smaller family or household with no children, you are welcome to request we split your meals for you, in half or thirds, whatever fits your needs best. We also offer half-size meals for Pick Up and Delivery.

How do I thaw my meals?

We recommend that you thaw your entrées in the refrigerator 24 hours or longer. Another safe way to thaw entrées is in the microwave. On the kitchen counter or at room temperature is not a safe way to thaw meals.

Are Tana's Kitchen prices affordable?

The price for a Tana's Kitchen full-size meal is between $3.00 and $4.00 per serving, less than most fast food meals. For pick up, 12 meals cost $250.00, 8 meals cost $190.00 and 4 meals cost $105.00. Think also of the time and energy saved by not having to plan, shop, prepare and clean up.

What if my family does not like a certain ingredient?

We encourage you to customize your meals to your family's liking. For instance, if your family does not like green peppers please feel free to contact Tana's Kitchen and we will be happy to leave them out.

What do I do if I need to change my pick up or delivery time?

We understand that schedules sometimes change unexpectedly. Please call us at 540-347-9872 if you are unable to make your pick up or delivery. We will be glad to reschedule your pick up or delivery. If there is a family member or friend that can pick up or accept delivery of your entrées in your place, please call or e-mail that person's name to us, and the reservation will be held in your guest's name.

Is it possible for me to order more than one of a certain entrée?

Yes. If there is a menu item that you do not care for, you may double up on something else in order to leave with the right number of entrées.

What are the forms of payment I can use?

Payment is due prior to your pick up or delivery. We accept credit cards and checks. If you prefer to pay by cash, you must call Tana's Kitchen prior to your pick up or delivery date.

Will you help me with my entertaining?

We would be glad to! Order several of the same dinner to serve your guests. Ordering from Tana's Kitchen allows you to enjoy your entertaining along with your guests. You will have less stress and your guests will also love the food.

Security Protocol Update

The Tana's Kitchen encryption protocol is changing on August 9th, 2017 to align with established best practices for security. This may affect your ability to connect to our site's secure pages, such as Client Login and Session Check-out, especially if you use an older web browser and/or computer operating system. If your browser does not have TLS 1.1 and/or TLS 1.2 security protocols enabled, you may receive a message similar to "This page can't be displayed" when trying to access the aforementioned pages.

To change your browser setting, try using your favorite search engine, e.g., Google and search for "Enable TLS 1.1 and TLS 1.2". You can check out the following links for additional guidance.

Alternatively you can contact your preferred computer support specialist for help if you are not comfortable changing these settings yourself.

If you need help completing your order, please call 540-347-9872 or e-mail Tana's Kitchen.

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